All Systems Operational
Management Console   ? Operational
Call Management Service   ? Operational
Web Application call service   ? Operational
Multiway Call Service   ? Operational
Audio Call Service   ? Operational
Recording Service   ? Operational
Chat Service   ? Operational
Lifesize Icon   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2018

No incidents reported today.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018
Resolved - Thank you for your patience while we address an issue in Washington DC node with our call service at 6:55 AM CST. Some users calls may have disconnected however they would be able to rejoin the call again without any issue.
Sep 18, 07:35 CDT
Resolved - Thank you for your patience while we address an issue in Frankfurt node with our call service at 6:55 AM CST. Some users calls may have disconnected however they would be able to rejoin the call again without any issue.
Sep 18, 07:33 CDT
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Resolved - Happy to inform you that Fix for this issue is released. Thanks for your patience!
Sep 15, 12:12 CDT
Update - We are continuing to work on a fix for this issue.
Sep 14, 06:58 CDT
Identified - This proactively notification is to inform customers who are using the Lifesize Webapp product or Lifesize Share with Chrome version 69. This version of Chrome asks users to accept new permissions after an update. If a user does not accept permissions, the Lifesize extension is disabled. While we are working on a fix, we have a few workarounds for you below.

1) Webapp - Extension not loading: Please look for the exclamation point in the top right of the browser, click on it to enable the Lifesize extension.
2) Share - Not able to screen share to share: Please reboot the share device and you will be upgraded to latest web package.

Our apologies for any inconveniences this may cause and please know getting a permanent solution is our top priority.

The Lifesize Team
Sep 14, 05:39 CDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.