All Systems Operational
Management Console   ? Operational
Call Management Service   ? Operational
Web Application call service   ? Operational
Multiway Call Service   ? Operational
Audio Call Service   ? Operational
Recording Service   ? Operational
Chat Service   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Resolved - This incident is now resolved. All endpoints are now able to pair to our Cloud Service.
May 18, 17:30 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 16:24 CDT
Identified - The issue has been identified and a fix is being implemented.
May 18, 15:45 CDT
Investigating - At 01:30 PM (CST) our call management nodes encountered an issue that possibly resulted in endpoints unable to pair to our Cloud Service. We are investigating the issue and will update shortly.
May 18, 14:23 CDT
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018
Resolved - All Call services have been successfully restored. We apologize for any inconvenience this may caused.
May 15, 15:18 CDT
Monitoring - This issue has been isolated, and we are closely Monitoring.
May 15, 09:38 CDT
Investigating - Incidents - At 9:00 AM (CDT) a call management node in Dallas encountered an issue that possibly resulted in a few dropped calls. Other nodes were unaffected. Any affected callers should have been able to rejoin their calls with all other available nodes in region. We are continuing to investigate as we try to restore this particular node.
May 15, 09:19 CDT
May 14, 2018

No incidents reported.

May 13, 2018
Completed - The scheduled maintenance has been completed.
May 13, 00:00 CDT
Update - we are extending the maintenance window for another 2 hours .
May 12, 23:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:00 CDT
Scheduled - The Lifesize Recording and Streaming Service as well as the Presence and Instant Messaging Service will not be available during the planned maintenance windows as part of GDPR compliance. Other Lifesize Cloud services are not expected to be impacted.
Apr 27, 15:07 CDT
May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.

May 7, 2018

No incidents reported.