All Systems Operational
Management Console ? Operational
Call Management Service ? Operational
Web Application call service ? Operational
Multiway Call Service ? Operational
Audio Call Service ? Operational
Recording Service ? Operational
Chat Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2016

No incidents reported today.

Sep 28, 2016
Completed - The scheduled maintenance has been completed.
Sep 28, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 20:31 CDT
Scheduled - Lifesize Icon video systems paired with Lifesize Cloud will automatically upgrade overnight. Learn more about What's New for Lifesize Icon video systems:

http://www.lifesize.com/icon-help/en/icon-whats-new.html
Sep 27, 20:18 CDT
Sep 27, 2016
We are replacing the existing China PSTN number with a new number to help improve calls.  Our China voice dial-in phone number has changed to +86 10 5904 4917

The new number is now active and can be found online at https://manage.lifesizecloud.com/#/numbers
Sep 27, 12:22 CDT
Sep 26, 2016
At 10:40 AM (CST) one of our US call management nodes had a problem that resulted in dropped calls. Other nodes were unaffected. Although one of our call management nodes may have dropped calls, other backup nodes were there for you to call back in to your meeting, and all nodes are now fully functional to provide uninterrupted service. Services were automatically restored.
Sep 26, 11:12 CDT
Resolved - This incident has been resolved.
Sep 26, 11:10 CDT
Monitoring - We’re back! We’re happy to let you know that all issues with the Lifesize Cloud web console have been resolved and we’re back in action. We are continuing to monitor the web console.
Sep 26, 10:00 CDT
Investigating - Thank you for your patience while we address an issue with the web console. You may be unable to access your web console at this time, but we're working to have it back up and running shortly.
Sep 26, 09:13 CDT
Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016
Completed - The scheduled maintenance has been completed.
Sep 20, 17:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 17:30 CDT
Scheduled - Lifesize Icon video systems paired with Lifesize Cloud will automatically upgrade overnight. Learn more about What's New for Lifesize Icon video systems:

http://www.lifesize.com/icon-help/en/icon-whats-new.html
Sep 19, 17:05 CDT
Sep 19, 2016
At 11:20 AM (CST) one of our US call management nodes had a problem that resulted in dropped calls. Other nodes were unaffected. Although one of our call management nodes may have dropped calls, other backup nodes were there for you to call back in to your meeting, and all nodes are now fully functional to provide uninterrupted service. Services were automatically restored.
Sep 19, 11:36 CDT
Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.