Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 2 months ago. Jul 21, 2018 - 18:00 CDT
Lifesize will be adding two new servers to the Lifesize cloud-based service located in London and Washington DC. The IP addresses associated with the new servers are:
London, England - front-end server IP address is 22.214.171.124, tunnel gateway IP address is 126.96.36.199 Washington, DC, USA - front-end server IP address is 188.8.131.52, tunnel gateway IP address is 184.108.40.206
If your company has implemented firewall rules that are specific to the IP addresses used in the Lifesize cloud-based service, you must update your rules to include the new addresses. If your firewall rules do not restrict access to the node addresses, you will see no impact and no action is required.
All active Lifesize IP addresses are listed in the admin console (manage.lifesizecloud.com) under Advanced Settings > Network. You can also view the complete list of Lifesize IP addresses in our help pages.
Be sure to make any necessary changes to your environment by July 21, 2018 to ensure uninterrupted service.
Posted 3 months ago. Jul 03, 2018 - 17:00 CDT
This scheduled maintenance affected: Call Management Service.