Monitoring - Please see an important message about audio calling recommendations at https://community.lifesize.com/s/article/IMPORTANT-NOTICE-Audio-calling-recommendations. This will be a long running incident where we share updates from our providers regarding impacts to global PSTN services.
Apr 1, 02:55 CDT
Audio Call Service ? Operational
Call Management Service ? Operational
Chat Service ? Operational
Community ? Operational
90 days ago
100.0 % uptime
Today
Kaptivo Operational
90 days ago
100.0 % uptime
Today
Lifesize Icon Operational
Lifesize Share ? Operational
Management Console ? Operational
Multiway Call Service ? Operational
Recording Service ? Operational
Web Application call service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 23, 2021

No incidents reported today.

Apr 22, 2021

No incidents reported.

Apr 21, 2021
Completed - The scheduled maintenance has been completed.
Apr 21, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:02 CDT
Scheduled - We will be performing necessary maintenance to upgrade components in our Oregon region. This necessary maintenance will impact core services that will cause intermittent issues for customers world-wide for the scheduled window.
Apr 21, 18:34 CDT
Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Resolved - This incident has been resolved.
Apr 16, 06:35 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 04:42 CDT
Investigating - Today from 7:30am UTC onwards Users may have observed missing features like presentation sharing, recording, add Participant, Raise Hand etc on Desktop App, Webapp. We are working on this issue and will keep you updated. We apologize for the inconvenience caused.
Apr 16, 02:56 CDT
Apr 15, 2021
Completed - The scheduled maintenance has been completed.
Apr 15, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 CDT
Scheduled - We will be performing necessary maintenance to upgrade components in our Oregon region. This necessary maintenance will impact core services that will cause intermittent issues for customers world-wide for the scheduled window.
Apr 15, 15:17 CDT
Resolved - This incident has been resolved.
Apr 15, 09:53 CDT
Monitoring - Users may have observed failed to login or call issue(s) with Lifesize Apps and Manage console. We are aware of this issue and being addressed. We apologize for the inconvenience caused.
Apr 15, 09:26 CDT
Apr 14, 2021
Resolved - This incident has been resolved.
Apr 14, 12:05 CDT
Monitoring - This incident has been resolved and we are monitoring the status.
Apr 14, 09:52 CDT
Investigating - User may have observed failed to login or call issue(s) with Lifesize Apps and Manage console starting 09:05 CST. We are working on this issue and will keep you updated. We apologize for the inconvenience caused.
Apr 14, 09:22 CDT
Apr 13, 2021
Resolved - This incident has been resolved.
Apr 13, 05:04 CDT
Monitoring - This incident has been resolved and we are monitoring the status.
Apr 13, 04:12 CDT
Investigating - Users may have observed failed to login or make a call issue with Lifesize Apps and Manage console from 8:10 UTC. We are working on this and keep you updated. We apologize for the inconvenience caused.
Apr 13, 03:35 CDT
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.