All Systems Operational
Audio Call Service ? Operational
Call Management Service ? Operational
Chat Service ? Operational
Community ? Operational
Kaptivo Operational
Lifesize Icon Operational
Lifesize Share ? Operational
Management Console ? Operational
Multiway Call Service ? Operational
Recording Service ? Operational
Web Application call service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 02:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 02:00 UTC
Scheduled - Our engineering team will be conducting routine maintenance on our device monitoring service for Lifesize Icon. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service and Icon device connecitivity. In most instances, this process is seamlessly integrated and is unnoticeable.
Feb 7, 23:31 UTC
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Completed - The scheduled maintenance has been completed.
Feb 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 03:00 UTC
Scheduled - Lifesize Engineering will perform software updates to Lifesize Icon 300/500/700 video systems subscribed to the GA Channel.

Lifesize Icon 300/500/700 video systems paired with the Lifesize Cloud and subscribed to the GA Channel will automatically upgrade to a release GA for software version 4.6.0 overnight during the maintenance window.

Release notes for this GA release can be found at https://support.lifesize.com/product/release-notes/icon-300-500-700-release-notes/

Jan 31, 16:59 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 02:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 02:00 UTC
Scheduled - Our engineering team will be conducting routine maintenance on our Call Management Service. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Jan 31, 23:22 UTC
Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.