In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:00 CST
Scheduled - Lifesize Share will automatically upgrade overnight to version 1.9.0 during the maintenance window. Check out the Lifesize Share Release Notes to learn more: https://www.lifesize.com/en/share-help/release-notes/january
Management Console ? Operational
Call Management Service ? Operational
Web Application call service ? Operational
Multiway Call Service ? Operational
Audio Call Service ? Operational
Recording Service ? Operational
Chat Service ? Operational
Lifesize Icon Operational
Lifesize Share ? Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020
Resolved - The incident is now fully resolved. The incident was triggered by maintenance performed by one of our service providers. We are working with that provider to get a root cause analysis for this incident.
Jan 20, 11:38 CST
Identified - We have identified the issue and resolved the initial problem. However some meeting rooms are still not functioning properly and we are continuing to work on fixing those issues.
Jan 20, 10:49 CST
Update - Thank you for your patience while we recovered the issue with Call dialing on Cloud Meetings (VMRs) and Cloud Users, we will update and post to monitoring as soon as possible.
Jan 20, 10:27 CST
Update - Thank you for your patience while we address an issue with Call dialing to Cloud Meetings (VMRs) and Cloud Users.
Jan 20, 08:56 CST
Investigating - Thank you for your patience while we address an issue with Call dialing to Cloud Meetings (VMRs) and Cloud Users.
Jan 20, 08:45 CST
Jan 19, 2020

No incidents reported.

Jan 18, 2020
Completed - The scheduled maintenance has been completed.
Jan 18, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 20:00 CST
Scheduled - Lifesize Icon 300/700 video systems paired with the Lifesize Cloud will automatically upgrade to version 3.5.2.1185 overnight during the maintenance window. The release notes are available at https://www.lifesize.com/en/help/icon-gen2/release-notes/january. Please note that this upgrade will not impact other ICON video systems.
Jan 14, 21:08 CST
Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - Thank you for your patience. We have resolved this issue and both the numbers available in use.
Jan 16, 12:08 CST
Investigating - We regret the inconvenience caused as the PSTN# for United States +1 (877) 422-8614 and Canada +1 (844) 572-5683 is currently down, to dial into audio conferencing service.
Our Tech team is investigating on bringing back this number.
Some users may experience difficulties in placing audio calls at this time. We request you to use these alternate numbers till we resolve the issue.
Jan 16, 11:15 CST
Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.