Lifesize Cloud Status

All Systems Operational

Management Console Operational

Call Management Service Operational

Web Application call service Operational

Multiway Call Service Operational

Audio Call Service Operational

Recording Service Operational

Chat Service Operational

Lifesize Icon Operational

Lifesize Share Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2019

No incidents reported today.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

Lifesize Icon Paired with Lifesize Cloud Upgrade

Completed - The scheduled maintenance has been completed.
Oct 16, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 CDT

Scheduled - Lifesize Icon 400/450/600/800 video systems paired with the Lifesize Cloud will automatically upgrade to version 4.3.0.2554 overnight during the maintenance window. The release notes are available at https://www.lifesize.com/en/icon-help/release-notes/october. Please note that this upgrade will not impact other ICON video systems.
Oct 10, 19:48 CDT

Oct 15, 2019

No incidents reported.

Oct 14, 2019

Call Management Issue

Resolved - This incident has been resolved.
Oct 14, 22:45 CDT

Update - If customers encounter any calling issues from their ICON room systems, it is recommended that they reboot the Icons experiencing issues to establish proper connections with the Lifesize cloud.
Oct 14, 22:10 CDT

Update - We are continuing to monitor for any further issues.
Oct 14, 22:06 CDT

Monitoring - The Lifesize cloud started experiencing call management issues starting about 8:10 PM CDT. We believe the issue has been resolved. We will continue to monitor the service to ensure no further impact.
Oct 14, 21:41 CDT

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

Lifesize Share Upgrade

Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 CDT

Scheduled - Lifesize Share will automatically upgrade overnight to version 1.7.3424 during the maintenance window. Check out the Lifesize Share Release Notes to learn more: https://www.lifesize.com/en/share-help/release-notes/october
Oct 4, 13:49 CDT

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.