In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 2026 - 17:30 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the APAC region during the aforementioned time window. Users in APAC might experience intermittent and brief disruptions to some functionalities.

Users outside the APAC region are not expected to experience any disruptions during this time.

Our team will be working diligently to ensure the process is as seamless as possible for our APAC community. We appreciate your patience and understanding. Please monitor this status page for any further updates.

Thank you for your continued support.

Mar 20, 2026 17:30-19:30 UTC
Audio Call Service Under Maintenance
Call Management Service Under Maintenance
Chat Service Operational
Community Operational
Kaptivo Operational
Lifesize Icon Under Maintenance
Lifesize Share Operational
Management Console Operational
Multiway Call Service Under Maintenance
Recording Service Under Maintenance
Web Application call service Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 20, 2026

Unresolved incident: Rolling Update of Backend Services for APAC Region.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Resolved - This incident has been resolved.
Mar 17, 17:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 14:47 UTC
Identified - The issue has been identified, and our team is currently working on a fix. At this time, point-to-point calls or calls with two participants in the VMR are working fine. The issue is observed only when there are more than three participants in the meeting room.
Mar 17, 14:23 UTC
Update - We are continuing to investigate this issue.
Mar 17, 13:52 UTC
Investigating - We are currently investigating this issue.
Mar 17, 13:52 UTC
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.