In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 20:00 CDT
Scheduled - Lifesize Icon 300/500/700 video systems paired with the Lifesize Cloud will automatically upgrade to version 188.8.131.525 overnight during the maintenance window. The release notes are available at https://community.lifesize.com/s/release-notes-icon-300-500-700. Please note that this upgrade will not impact other ICON video systems.
Due to covid-19 we are seeing increase in usage of the PSTN calls resulting in call drops or not able to connect. To overcome this we have added additional numbers in Chennai, Bangalore and Delhi and request you to use these numbers for your meetings. Chennai 044-71279200, Bangalore 080-71279432 and Delhi 011-71279495.
Apr 1, 02:25 CDT
We regret the inconvenience caused as the PSTN# for India +91 22 71279563 is currently down, to dial into audio conferencing service. We request you to use alternate number 0008000501761 till we resolve the issue.
Mar 27, 05:06 CDT
This issue is resolved. All impacted VMRs have been recovered and are fully functional.
Mar 25, 10:36 CDT
We have identified the issue. A very small number of VMRs have been impacted. Impacted VMRs will become fully functional again if all participant leave the conference so there are no participants for a short period of time. After that all participants will be able to rejoin the conference.
Mar 25, 08:31 CDT
We are continuing to investigate this issue.
Mar 25, 07:43 CDT
From 4:30am CST, we are seeing issues with some VMR's not able to Join and some VMR's not allowing maximum participant to join the call. We are investigating the issue and keep you updated.
Mar 25, 06:33 CDT