Investigating - We are currently experiencing issues with our Support phone number 877-347-9333 and it is temporarily unavailable. Customers can call into our alternate numbers 877-543-3749 or (512) 347-9300.
Feb 27, 13:01 CST
Management Console ? Operational
Call Management Service ? Operational
Web Application call service ? Operational
Multiway Call Service ? Operational
Audio Call Service ? Operational
Recording Service ? Operational
Chat Service ? Operational
Lifesize Icon Operational
Lifesize Share ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 26, 2019

No incidents reported today.

Apr 25, 2019
Completed - The scheduled maintenance has been completed.
Apr 25, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:01 CDT
Scheduled - Lifesize Icon 700 and 300 video systems paired with the Lifesize Cloud will automatically upgrade overnight during the maintenance window. Check out the release notes to learn more: https://www.lifesize.com/en/help/icon-gen2/release-notes/april. Please note that this upgrade will not impact other ICON video systems.
Apr 21, 15:52 CDT
Apr 24, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019
Completed - The scheduled maintenance has been completed.
Apr 21, 13:26 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 09:00 CDT
Scheduled - Lifesize will be performing maintenance on our recording service. During the maintenance window, customers will encounter issues if they try to record a conference. We apologize for the late notice for this unexpected maintenance window.
Apr 20, 21:07 CDT
Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019
Completed - The scheduled maintenance has been completed.
Apr 18, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 CDT
Scheduled - Lifesize Icon 700 and 300 video systems paired with the Lifesize Cloud will automatically upgrade overnight during the maintenance window. Check out the release notes to learn more: https://www.lifesize.com/en/help/icon-gen2/release-notes/april. Please note that this upgrade will not impact other ICON video systems.
Apr 14, 17:37 CDT
Apr 17, 2019
Completed - The scheduled maintenance has been completed.
Apr 17, 20:00 CDT
Update - We have extended this upgrade window until Wednesday, April 17, 20:00 CDT.
Apr 12, 16:17 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:00 CDT
Scheduled - Lifesize Share will automatically upgrade overnight during the maintenance window. Check out the Lifesize Share Release Notes to learn more: https://www.lifesize.com/en/share-help/release-notes
Apr 8, 16:29 CDT
Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.