Lifesize Meeting Solutions Status

All Systems Operational

Audio Call Service Operational

Call Management Service Operational

Chat Service Operational

Community Operational

Kaptivo Operational

Lifesize Icon Operational

Lifesize Share Operational

Management Console Operational

Multiway Call Service Operational

Recording Service Operational

Web Application call service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 20, 2025

No incidents reported today.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

Lifesize Engineering will be performing software updates to Lifesize Icon 400/450/600/800 video systems subscribed to GA Channel

Completed - The scheduled maintenance has been completed.
Mar 17, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 02:00 UTC

Scheduled - Lifesize Icon 400/450/600/800 video systems paired with the Lifesize Cloud and subscribed to the GA Channel will automatically upgrade to version 4.6.0.2607 overnight during the maintenance window. The release notes are available at https://support.lifesize.com/product/release-notes/icon-400-450-600/. Please note that this upgrade will not impact other Icon video systems.
Mar 13, 01:14 UTC

Mar 16, 2025

No incidents reported.

Mar 15, 2025

Mar 14, 2025

No incidents reported.

Mar 13, 2025

Management Console Recordings Maintenance

Completed - The scheduled maintenance has been completed.
Mar 13, 21:42 UTC

Verifying - Verification is currently underway for the maintenance items.
Mar 13, 21:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 21:30 UTC

Scheduled - Our engineering team will conduct routine maintenance on the recording management features of our Management Console. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Mar 13, 17:52 UTC

Mar 12, 2025

Call Management Issue

Resolved - This incident has been resolved.
Mar 12, 01:25 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 01:07 UTC

Identified - Thank you for your patience while we address an issue with our call service. Some users may be unable to place calls at the moment.
Mar 12, 00:56 UTC

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.