All Systems Operational

Audio Call Service Operational
Call Management Service Operational
Chat Service Operational
Community Operational
Kaptivo Operational
Lifesize Icon Operational
Lifesize Share Operational
Management Console Operational
Multiway Call Service Operational
Recording Service Operational
Web Application call service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Lifesize Cloud SIP Media Relay Service Maintenance (Europe region) Oct 22, 2026 01:00-02:00 UTC

Our engineering team will conduct routine maintenance on the Lifesize Cloud SIP Media Relay Service in the Europe media region. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Posted on Oct 21, 2026 - 18:10 UTC

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Rolling Update of Backend Services for US Region
Completed - The scheduled maintenance has been completed.
Oct 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:00 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the US region during the aforementioned time window. Users in US might experience intermittent and brief disruptions to some functionalities.

Users outside the US region are not expected to experience any disruptions during this time.

Our team will be working diligently to ensure the process is as seamless as possible for our US community. We appreciate your patience and understanding. Please monitor this status page for any further updates.

Thank you for your continued support.
Oct 16, 19:46 UTC

Oct 17, 2026

Rolling Update of Backend Services for EU Region
Completed - The scheduled maintenance has been completed.
Oct 17, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 16:30 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the Europe region during the aforementioned time window. Users in Europe might experience intermittent and brief disruptions to some functionalities.

Users outside the Europe region are not expected to experience any disruptions during this time.

Our team will be working diligently to ensure the process is as seamless as possible for our Europe community. We appreciate your patience and understanding. Please monitor this status page for any further updates.

Thank you for your continued support.
Oct 16, 19:44 UTC

Oct 16, 2026

Rolling Update of Backend Services for APAC Region
Completed - The scheduled maintenance has been completed.
Oct 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the APAC region during the aforementioned time window. Users in APAC might experience intermittent and brief disruptions to some functionalities.

Users outside the APAC region are not expected to experience any disruptions during this time.

Our team will be working diligently to ensure the process is as seamless as possible for our APAC community. We appreciate your patience and understanding. Please monitor this status page for any further updates.

Thank you for your continued support.
Oct 16, 17:53 UTC

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls
Resolved - This incident has been resolved.
Oct 7, 10:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 09:27 UTC
Investigating - Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls. Point to points calls are working fine.
Oct 7, 07:47 UTC
Incident History Powered by Atlassian Statuspage