All Systems Operational
Audio Call Service ? Operational
Call Management Service ? Operational
Chat Service ? Operational
Community ? Operational
Kaptivo Operational
Lifesize Icon Operational
Lifesize Share ? Operational
Management Console ? Operational
Multiway Call Service ? Operational
Recording Service ? Operational
Web Application call service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Completed - The scheduled maintenance has been completed.
Jul 22, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:00 UTC
Scheduled - Lifesize Engineering will be performing software updates to Lifesize Icon 300/500/700 video systems subscribed to General Availability to 4.5.4.

Lifesize Icon 300/500/700 video systems paired with the Lifesize Cloud and subscribed to General Availability Channel will automatically upgrade to version 4.5.4 overnight during the maintenance window.

The release notes can be found here https://support.lifesize.com/product/release-notes/icon-300-500-700-release-notes/

Jul 18, 03:20 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024
Jul 19, 2024
Completed - The scheduled maintenance has been completed.
Jul 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:30 UTC
Scheduled - Lifesize will be performing planned maintenance on the Web Application component of the Meeting Solutions Cloud Service.

The release notes can be found here:
https://support.lifesize.com/product/release-notes/web-and-desktop-app/

What do I need to do?
No additional customer actions will be needed.

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

Jul 19, 15:27 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.