In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 2026 - 17:30 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the APAC region during the aforementioned time window. Users in APAC might experience intermittent and brief disruptions to some functionalities.
Users outside the APAC region are not expected to experience any disruptions during this time.
Our team will be working diligently to ensure the process is as seamless as possible for our APAC community. We appreciate your patience and understanding. Please monitor this status page for any further updates.
Thank you for your continued support.
Mar 20, 202617:30-19:30 UTC
Audio Call Service
Under Maintenance
Call Management Service
Under Maintenance
Chat Service
Operational
Community
Operational
Kaptivo
Operational
Lifesize Icon
Under Maintenance
Lifesize Share
Operational
Management Console
Operational
Multiway Call Service
Under Maintenance
Recording Service
Under Maintenance
Web Application call service
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 20, 2026
Unresolved incident: Rolling Update of Backend Services for APAC Region.
Resolved -
This incident has been resolved.
Mar 17, 17:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 17, 14:47 UTC
Identified -
The issue has been identified, and our team is currently working on a fix. At this time, point-to-point calls or calls with two participants in the VMR are working fine. The issue is observed only when there are more than three participants in the meeting room.
Mar 17, 14:23 UTC
Update -
We are continuing to investigate this issue.
Mar 17, 13:52 UTC
Investigating -
We are currently investigating this issue.
Mar 17, 13:52 UTC