All Systems Operational

Audio Call Service Operational
Call Management Service Operational
Chat Service Operational
Community Operational
Kaptivo Operational
Lifesize Icon Operational
Lifesize Share Operational
Management Console Operational
Multiway Call Service Operational
Recording Service Operational
Web Application call service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Global Office 365 Issues
Resolved - Following Microsoft’s latest update, Enghouse Support systems have returned to normal operation.

If you require any assistance, please contact us through the usual support channels.
Nov 13, 17:07 UTC
Monitoring - Dear Customer,

Please note, due to a supplier fault we are currently experiencing delays relating to inbound emails to our Support Centre. Please contact us directly using telephone until the external fault is resolved. We apologise for any inconvenience this may have caused.

Kind regards,
Enghouse Support

If you have further questions, please reach out to Enghouse support here:

🔗 Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.co.uk
📄 Customer Support Quick Reference Guide: Quick Ref Guide
Nov 13, 09:49 UTC

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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