Monitoring - We've addressed the issue and all services are fully operational. We are continuing to monitor to verify there are no residual issues.
Jul 9, 20:21 CDT
Jul 9, 20:21 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 20:05 CDT
Jul 9, 20:05 CDT
Update - We've addressed audio calling, continuing to investigate other services.
Jul 9, 19:28 CDT
Jul 9, 19:28 CDT
Investigating - We are currently investigating issues affecting all services in our eu-central-1 region in Frankfurt.
Jul 9, 19:22 CDT
Jul 9, 19:22 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:01 CDT
Jul 9, 20:01 CDT
Scheduled - Lifesize Icon 300/500/700 video systems paired with the Lifesize Cloud will automatically upgrade to version 3.8.1.1296 overnight during the maintenance window. The release notes are available at https://community.lifesize.com/s/release-notes-icon-300-500-700. Please note that this upgrade will not impact other ICON video systems.
Monitoring - Please see an important message about audio calling recommendations at https://community.lifesize.com/s/article/IMPORTANT-NOTICE-Audio-calling-recommendations. This will be a long running incident where we share updates from our providers regarding impacts to global PSTN services.
Apr 1, 02:55 CDT
Apr 1, 02:55 CDT
Management Console
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Operational
Call Management Service
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Operational
Web Application call service
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Operational
Multiway Call Service
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Operational
Audio Call Service
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Operational
Recording Service
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Operational
Chat Service
?
Operational
Lifesize Icon
Under Maintenance
Lifesize Share
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance