Monitoring - Please see an important message about audio calling recommendations at https://community.lifesize.com/s/article/IMPORTANT-NOTICE-Audio-calling-recommendations. This will be a long running incident where we share updates from our providers regarding impacts to global PSTN services.
Apr 1, 02:55 CDT
Management Console ? Operational
Call Management Service ? Operational
Web Application call service ? Operational
Multiway Call Service ? Operational
Audio Call Service ? Operational
Recording Service ? Operational
Chat Service ? Operational
Lifesize Icon Operational
Lifesize Share ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 20:00 CDT
Scheduled - Lifesize Icon 300/500/700 video systems paired with the Lifesize Cloud will automatically upgrade to version 3.7.2.1271 overnight during the maintenance window. The release notes are available at https://community.lifesize.com/s/release-notes-icon-300-500-700. Please note that this upgrade will not impact other ICON video systems.
May 15, 16:43 CDT
May 20, 2020

No incidents reported.

May 19, 2020
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020
Completed - The scheduled maintenance has been completed.
May 13, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 CDT
Scheduled - Lifesize Icon 300/500/700 video systems paired with the Lifesize Cloud will automatically upgrade to version 3.7.1.1254 overnight during the maintenance window. The release notes are available at https://community.lifesize.com/s/release-notes-icon-300-500-700. Please note that this upgrade will not impact other ICON video systems.
May 7, 21:24 CDT
May 12, 2020

No incidents reported.