This incident has been resolved.
Oct 14, 22:45 CDT
If customers encounter any calling issues from their ICON room systems, it is recommended that they reboot the Icons experiencing issues to establish proper connections with the Lifesize cloud.
Oct 14, 22:10 CDT
We are continuing to monitor for any further issues.
Oct 14, 22:06 CDT
The Lifesize cloud started experiencing call management issues starting about 8:10 PM CDT. We believe the issue has been resolved. We will continue to monitor the service to ensure no further impact.
Oct 14, 21:41 CDT