Rolling Update of Backend Services for US Region
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 2026 - 01:00 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the US region during the aforementioned time window. Users in US might experience intermittent and brief disruptions to some functionalities.

Users outside the US region are not expected to experience any disruptions during this time.

Our team will be working diligently to ensure the process is as seamless as possible for our US community. We appreciate your patience and understanding. Please monitor this status page for any further updates.

Thank you for your continued support.
Oct 18, 2026 01:00-04:00 UTC
Audio Call Service Under Maintenance
Call Management Service Under Maintenance
Chat Service Operational
Community Operational
Kaptivo Operational
Lifesize Icon Under Maintenance
Lifesize Share Operational
Management Console Operational
Multiway Call Service Under Maintenance
Recording Service Under Maintenance
Web Application call service Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 18, 2026

Unresolved incident: Rolling Update of Backend Services for US Region.

Oct 17, 2026

Rolling Update of Backend Services for EU Region
Completed - The scheduled maintenance has been completed.
Oct 17, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 16:30 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the Europe region during the aforementioned time window. Users in Europe might experience intermittent and brief disruptions to some functionalities.

Users outside the Europe region are not expected to experience any disruptions during this time.

Our team will be working diligently to ensure the process is as seamless as possible for our Europe community. We appreciate your patience and understanding. Please monitor this status page for any further updates.

Thank you for your continued support.
Oct 16, 19:44 UTC

Oct 16, 2026

Rolling Update of Backend Services for APAC Region
Completed - The scheduled maintenance has been completed.
Oct 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 UTC
Scheduled - We will be conducting a rolling update to our backend services specifically impacting our users in the APAC region during the aforementioned time window. Users in APAC might experience intermittent and brief disruptions to some functionalities.

Users outside the APAC region are not expected to experience any disruptions during this time.

Our team will be working diligently to ensure the process is as seamless as possible for our APAC community. We appreciate your patience and understanding. Please monitor this status page for any further updates.

Thank you for your continued support.
Oct 16, 17:53 UTC

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls
Resolved - This incident has been resolved.
Oct 7, 10:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 09:27 UTC
Investigating - Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls. Point to points calls are working fine.
Oct 7, 07:47 UTC

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

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