All Systems Operational
Management Console ? Operational
Call Management Service ? Operational
Web Application call service ? Operational
Multiway Call Service ? Operational
Audio Call Service ? Operational
Recording Service ? Operational
Chat Service ? Operational
Lifesize Icon Operational
Lifesize Share ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2019

No incidents reported today.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019
Completed - The scheduled maintenance has been completed.
Oct 16, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 CDT
Scheduled - Lifesize Icon 400/450/600/800 video systems paired with the Lifesize Cloud will automatically upgrade to version 4.3.0.2554 overnight during the maintenance window. The release notes are available at https://www.lifesize.com/en/icon-help/release-notes/october. Please note that this upgrade will not impact other ICON video systems.
Oct 10, 19:48 CDT
Oct 15, 2019

No incidents reported.

Oct 14, 2019
Resolved - This incident has been resolved.
Oct 14, 22:45 CDT
Update - If customers encounter any calling issues from their ICON room systems, it is recommended that they reboot the Icons experiencing issues to establish proper connections with the Lifesize cloud.
Oct 14, 22:10 CDT
Update - We are continuing to monitor for any further issues.
Oct 14, 22:06 CDT
Monitoring - The Lifesize cloud started experiencing call management issues starting about 8:10 PM CDT. We believe the issue has been resolved. We will continue to monitor the service to ensure no further impact.
Oct 14, 21:41 CDT
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 CDT
Scheduled - Lifesize Share will automatically upgrade overnight to version 1.7.3424 during the maintenance window. Check out the Lifesize Share Release Notes to learn more: https://www.lifesize.com/en/share-help/release-notes/october
Oct 4, 13:49 CDT
Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.