Lifesize Meeting Solutions Status

All Systems Operational

Audio Call Service Operational

Call Management Service Operational

Chat Service Operational

Community Operational

Kaptivo Operational

Lifesize Icon Operational

Lifesize Share Operational

Management Console Operational

Multiway Call Service Operational

Recording Service Operational

Web Application call service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

Lifesize cloud Platform – Service Interruption

Resolved - This incident has been resolved.
Oct 21, 00:39 UTC

Monitoring - We are awaiting final confirmation of full recovery from our cloud provider and have moved this incident to a Monitoring state. Early mitigation steps to fail over dependencies from the affected region to redundant regions significantly minimized the overall impact.
Oct 20, 20:59 UTC

Identified - We are observing early signs of recovery; however, Multiway Call services and Connect Plus Gateway calls may still experience intermittent failures. Our team is actively working and monitoring the situation to ensure full restoration.
Oct 20, 14:20 UTC

Update - We are continuing to monitor for any further issues.
Oct 20, 12:36 UTC

Monitoring - We have observed service degradation on Lifesize cloud Platform, due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region.
Now we confirm all our services are working fine at the moment and we are actively monitoring the platform. Once we receive confirmation from AWS services partner regarding the resolution, we will mark this incident as resolved.
Oct 20, 12:36 UTC

Oct 20, 2025

Management Console Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 22:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 UTC

Scheduled - We will conduct routine maintenance on the Management Console to prepare infrastructure for upcoming features. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Oct 20, 21:28 UTC

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.