All Systems Operational

Audio Call Service Operational
Call Management Service Operational
Chat Service Operational
Community Operational
Kaptivo Operational
Lifesize Icon Operational
Lifesize Share Operational
Management Console Operational
Multiway Call Service Operational
Recording Service Operational
Web Application call service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Lifesize Cloud Media Services Maintenance (Americas region)
Completed - The scheduled maintenance has been completed.
Jan 24, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:00 UTC
Scheduled - Our engineering team will conduct routine maintenance on the Lifesize Cloud media services in the Americas media region. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Jan 24, 14:07 UTC
Lifesize Cloud Media Services Maintenance (Europe region)
Completed - The scheduled maintenance has been completed.
Jan 24, 03:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 02:30 UTC
Scheduled - Our engineering team will conduct routine maintenance on the Lifesize Cloud Media services in the Europe media region. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Jan 23, 20:46 UTC
Jan 23, 2026
Lifesize Cloud Media Services Maintenance (APAC region)
Completed - The scheduled maintenance has been completed.
Jan 23, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 17:00 UTC
Scheduled - Our engineering team will conduct routine maintenance on the Lifesize Cloud Media services in the APAC media region. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Jan 23, 16:14 UTC
Jan 22, 2026

No incidents reported.

Jan 21, 2026
Call management service users from US unable to connect to meetings
Resolved - This incident has been resolved.
Jan 21, 17:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 15:33 UTC
Identified - We have identified the issue, and the fix is currently being deployed.

We will keep you posted on the progress.
Jan 21, 13:56 UTC
Investigating - Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.
Jan 21, 13:52 UTC
Management Console Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 02:15 UTC
Verifying - Verification is currently underway for the maintenance items.
Jan 21, 01:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:15 UTC
Scheduled - Our team will conduct routine maintenance on the Management Console. While doing so, we prioritize minimizing any impact on the underlying infrastructure for this service. In most instances, this process is seamlessly integrated and is unnoticeable.
Jan 21, 01:09 UTC
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

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