Call Management Service Issue – Users in the EU region are unable to join Teams, Zoom, or Google meetings using Icon devices.

Incident Report for Lifesize Meeting Solutions

Resolved

This incident has been resolved.
Posted Mar 25, 2026 - 16:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 25, 2026 - 15:05 UTC

Investigating

We are currently investigating this issue.
Posted Mar 25, 2026 - 14:15 UTC
This incident affected: Call Management Service and Lifesize Icon.