Recorded videos are not appearing on Manage Console

Incident Report for Lifesize Meeting Solutions

Resolved

This incident is resolved.
Posted Mar 05, 2020 - 14:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2020 - 14:01 UTC

Investigating

We have observed that recording feature is working fine but recorded videos are not appearing on Lifesize Cloud Manage Console. We are currently investigating this issue.
Posted Mar 05, 2020 - 10:37 UTC
This incident affected: Recording Service.