Decommissioning of low-utilization PSTN audio dial-in numbers
Scheduled Maintenance Report for Lifesize Meeting Solutions Cloud
Completed
The scheduled maintenance has been completed.
Posted Feb 13, 2023 - 21:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 13, 2023 - 20:30 UTC
Scheduled
Upcoming scheduled maintenance notice
This notice is to inform customers of the planned decommissioning of several PSTNaudio dial-in numbers due to low-utilization. The phone numbers which will be decommissioned are listed below. Lifesize kindly suggests customers to check any pre-existing calendar invitations and Lifesize management console configuration settings which may include these numbers, and take appropriate steps to update or refresh invitations accordingly in order to avoid any inconvenience.

The following telephone (PTSN) numbers will be decommissioned on 13th Feb 2023.

PERU 5117061627
US 9172596726
India 911164803970
India 912262590354
INDIA 914461410290
AUSTRALIA 61280738742
Bangalore 918061801898
Bangalore 918061801899
Canada 18442081947
MEXICO 525541705517
MEXICO 525571004460
NEWCASTLE 61240631790
US 12124618467
US 16462543642
US 16462543643
United Kingdom 441414030017
UNITED KINGDOM 442038852797
UAE 9718000320880
UK 441414030017
UK 442038852797
US 13109287693
US 18329570833
US 18338988126

Impact:

Customers who have subscribed to PSTN audio dial-in services and have existing invitations which include any of the number listed above.
Existing invitations which do not include the PSTN audio dial-in numbers listed above, will be unaffected.
Customer administrators should check their configuration settings within the Lifesize management console, and make and appropriate updates. These settings can be found under https://manage.lifesize.com = > Account Settings = > Meeting Settings === > Phone Numbers.

For further advice or assistance, please contact the Lifesize Support Team.
Posted Feb 10, 2023 - 19:29 UTC
This scheduled maintenance affected: Audio Call Service.