Recordings are not working as expected

Incident Report for Lifesize Cloud

Resolved

This incident is fully resolved and the recording service is operating normally at this time.

Posted Feb 29, 2020 - 08:42 CST

Monitoring

A fix has been implemented and we are monitoring make sure the fix fully addresses the issue.

Posted Feb 29, 2020 - 08:33 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 29, 2020 - 08:10 CST

Update

We are continuing to investigate this issue.

Posted Feb 29, 2020 - 08:04 CST

Investigating

We are currently investigating an issue with the recording service.

Posted Feb 29, 2020 - 08:03 CST

This incident affected: Recording Service.